Privacy Policy

At datatrain.io, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, use our services, or interact with us.

datatrain.io is a data processing and content labeling agency specializing in preparing, annotating, and managing datasets for machine learning, AI, and related applications.

Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, company name, and job title (when you contact us, sign up for services, or request a quote).

b) Business & Service Data

  • Project details, datasets, and content provided by clients for processing/labeling.
  • Metadata related to data labeling activities.

c) Technical Information

  • IP address, browser type, device information, and usage data (collected via cookies or analytics tools).

We do not knowingly collect sensitive personal data unless explicitly required by clients for contractual purposes, and such data will always be handled with strict security protocols.

How We Use Information

We use collected data for:

  • Delivering and managing data labeling and processing services.
  • Communicating with clients about projects, support, and updates.
  • Improving our website, workflows, and service offerings.
  • Meeting legal, contractual, or compliance requirements.

We do not sell or rent personal data.

Data Sharing & Transfers

We may share information only in the following cases:

  • With trusted employees, contractors, or labeling teams bound by confidentiality agreements.
  • With service providers (e.g., cloud hosting, project management tools) strictly for operational purposes.
  • When required by law, regulation, or legal process.

If data is transferred internationally, we ensure it is protected under applicable data protection laws (e.g., GDPR, CCPA).

Data Security

If you request a We implement industry-standard security measures to protect data, including:

  • Encryption of data in transit and at rest.
  • Role-based access controls.
  • Confidentiality agreements with staff and contractors.
  • Regular audits of systems and workflows.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security reset, your IP address will be included in the reset email.

Data Retention

We retain personal and project data only for as long as necessary:

  • To fulfill our contractual obligations.
  • To comply with legal requirements.
  • To support legitimate business operations.

Once data is no longer required, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing activities.
  • Request data portability.
  • Withdraw consent (where processing is based on consent).

Requests can be made by contacting us at contact@datatrain.iol.

Cookies & Tracking

Our website may use cookies and similar technologies for functionality, analytics, and performance. You can control cookie preferences through your browser settings.