Terms of Service

Last updated: 17.09.2025

datatrain.io is a data processing and content labeling agency specializing in preparing, annotating, and managing datasets for machine learning, AI, and related applications.

Services Provided

datatrain.io offers dataset processing, annotation, labeling, preparation, and related services (“Services”). Specific details (scope, timelines, deliverables, fees) will be outlined in written agreements, proposals, or statements of work between us and the Client.

Client Responsibilities

We use collected data for:

• Delivering and managing data labeling and processing services.
• Communicating with clients about projects, support, and updates.
• Improving our website, workflows, and service offerings.
• Meeting legal, contractual, or compliance requirements.

We do not sell or rent personal data.

Data Ownership & Confidentiality

Ownership: All rights, title, and interest in the datasets you provide remain yours.

Processed Output: Labeled or processed data delivered by datatrain.io becomes your property upon full payment.

Confidentiality: We will maintain strict confidentiality of your data and project details, and ensure all staff/contractors are bound by non-disclosure agreements.

Intellectual Property

If you request a We implement industry-standard security measures to protect data, including:

Payments & Fees

We retain personal and project data only for as long as necessary:

Data Protection & Compliance

datatrain.io will implement reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse.

We comply with applicable data protection laws (including GDPR, CCPA, and others where relevant).

As a processor, we will only process data on documented instructions from the Client.

Service Availability & Disclaimer

While we strive to provide reliable, high-quality Services, we cannot guarantee that Services will be uninterrupted, error-free, or entirely secure.

Services are provided “as is” and without warranties, express or implied, except as expressly stated in written agreements.

Limitation of Liability

To the fullest extent permitted by law:

Our total liability for any claim relating to the Services is limited to the total fees paid by the Client for the specific project giving rise to the claim.

datatrain.io is not liable for indirect, incidental, or consequential damages (including lost profits, lost data, or business interruption).

Termination

Either party may terminate Services upon written notice if the other party materially breaches these Terms and fails to remedy within 30 days.

We may immediately suspend or terminate Services if required by law, for non-payment, or for violations of these Terms.

Upon termination, we will return or securely delete Client data in accordance with our Privacy Policy and applicable law.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of [Insert Jurisdiction], without regard to conflict of law rules.

Any disputes will be resolved in the courts of [Insert Jurisdiction], unless otherwise agreed in writing.

Changes to Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our Services after updates constitutes acceptance of the new Terms.